Privacy policy

PRIVACY AND SECURITY POLICY

All services provided on our store and Whimsiy are owned and operated by our company.

Our company may collect personal data for various purposes. Below, we describe how personal data is collected, how it is protected, and how it is used.

Personal information (such as name, company details, phone number, address, or email address) may be collected by our store when users fill out membership forms or various surveys on our site, as required by the nature of our business.

From time to time, our company may send campaign information, new product updates, and promotional offers to our customers and members. Members can choose whether to receive these communications when they sign up, and they can change this preference later in the account settings section or by using the link in the notification emails.

Personal information electronically submitted by members during the confirmation process on our store or via email will not be disclosed to third parties outside the purposes and scope defined in our "User Agreement."

To diagnose system-related issues and resolve any problems or disputes related to the services provided, our company may record and use members' IP addresses. IP addresses may also be used to generally identify users and collect comprehensive demographic information.

Our company may use the requested information for direct marketing purposes by itself or in collaboration with others, beyond the purposes and scope defined in the Membership Agreement. Personal information may also be used to contact users if necessary. Information requested by our company or provided by users, or information related to transactions on our store, may be used by our company and its partners for various statistical evaluations, database creation, and market research, beyond the purposes and scope defined in the "Membership Agreement," without disclosing the identities of our members.

Our company is committed to keeping confidential information strictly private and confidential, treating it as a duty of confidentiality, and taking all necessary measures and precautions to prevent the public release of, unauthorized use of, or disclosure of any part of the confidential information to third parties.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders shopping on our sites. Your credit card information is not stored on our system in any way.

When you enter the transaction process, there are two things to check to ensure you are on a secure site. One is a key or padlock icon at the bottom of your browser. This indicates that you are on a secure internet page, and all your information is encrypted and protected. This information is used only in accordance with the sales process and your instructions. Credit card information used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. If the card is approved, the shopping process continues. Since no information about the card is visible or stored by us, it prevents third parties from accessing this information under any circumstances.

For online credit card orders, the reliability of payment/billing/delivery address information is monitored by our company to prevent credit card fraud. Therefore, first-time customers must verify the accuracy of their financial and address/phone information before their orders can proceed to the supply and delivery stages. If necessary, the credit card holder may be contacted or the relevant bank may be contacted for verification.

You are the only one who can access and modify all the information you provided when signing up. If you keep your login information secure, it is impossible for others to access or change your information. For this purpose, membership operations are conducted within a 128-bit SSL security area. This system is an international encryption standard that is nearly impossible to break.

Web shopping sites with customer service lines and clearly stated addresses and phone numbers are preferred more nowadays. This allows you to obtain detailed information about any questions you may have and to gain a clearer understanding of the reliability of the online shopping service provider.

Note: We recommend ensuring that the company’s address and phone number are listed on internet shopping sites. If you are going to shop, note all phone/address details of the store from which you purchased the product. If you have doubts, confirm by calling before making a purchase. All information and location details of our company are provided on our online shopping sites.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Credit card information sent to us by mail-order will be kept by our company according to confidentiality principles. This information will be held for 60 days to address any potential credit card charge disputes with the bank and will then be destroyed. If any charges are made to your card other than the agreed amount specified in the mail-order form you send us, you can naturally dispute this with the bank and prevent payment, so it does not pose a risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other websites. Our company is not responsible for the privacy practices and content of sites accessed through these links. Advertisements published on our site are distributed to users through our advertising partners. The principles of this Privacy Policy apply only to the use of our store and do not cover third-party websites.

EXCEPTIONAL CASES

In the limited cases described below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These limited cases include:

1. Compliance with mandatory legal regulations imposed by laws, decrees, regulations, or other legal authorities.
2. To fulfill and implement the obligations of the "Membership Agreement" and other agreements with users.
3. Providing information in response to a properly conducted investigation or inquiry by authorized administrative or judicial authorities.
4. Cases where it is necessary to provide information to protect the rights or safety of users.

EMAIL SECURITY

Do not include your credit card number or passwords in any emails sent to our Customer Service regarding your orders. Information in emails may be visible to third parties. Our company cannot guarantee the security of the information transmitted in emails under any circumstances.

BROWSER COOKIES

Our company may collect information about users and their use of the website through technical communication files (Cookies). These technical communication files are small text files sent by a website to a user's browser to be stored in memory. The technical communication file helps facilitate internet use by storing site status and preferences.

The technical communication file helps gather statistical information about how many people visit the site, the purpose of their visit, how many times they visit, and how long they stay. It is not designed to collect personal data from your email or any other personal information. Most browsers are initially designed to accept technical communication files, but users can adjust settings to prevent or receive warnings about these files.

Our company may modify the provisions of this "Privacy Policy" at any time by publishing them on the site, sending them via email, or posting them on the site. Changes to the Privacy Policy become effective on the date of publication.

For any questions or suggestions regarding our Privacy Policy, you can email support@whimsiy.com Our contact information is listed below.

Company Name: Whimsiy

Email: support@whimsiy.com